At MetaWin.us, verification is required for all users to keep accounts secure and ensure a fair social gaming experience. Here is a simple step by step guide to completing your verification.
Step 1: Verify your email
The email verification step depends on how you signed up:
If you signed up with email
You will receive a verification email right after registration.
Open your inbox and find the MetaWin.us verification email.
Click the confirmation link inside the message.
You will be returned to MetaWin.us once it is complete.
If the email does not arrive, check your spam or junk folder or contact customer support.
If you signed up with Google
You do not need to check your inbox. Google automatically verifies your email for you during sign in.
If you signed up with a Web3 wallet
You can add and verify your email later in Profile Settings.
Adding an email ensures we can contact you to give you rewards, bonuses, prize notifications and account recovery.
Step 2: Complete identity verification
All MetaWin.us users must complete identity verification through Veriff.
You will need a valid, non expired ID document and a smartphone.
When the verification window opens, you can:
Scan the QR code to continue on your mobile device, or
Receive a secure SMS link to complete verification on your phone
Follow the prompts to take a clear photo of your ID and a selfie. Veriff will confirm your identity securely within moments.
If you experience any issues, contact our support team for assistance.
Step 3: Access full features
Once you are fully verified, your account becomes fully active. You can:
Make Gold Coin purchases
Join prize draws
Enjoy all MetaWin.us features safely and securely
Need Further Assistance?
Reach out to live chat support for AI-powered help or escalation to our team.